[accordions] [accordion title=”How do I contact someone with a question, comment, or concern?“] Please look below at frequently asked questions to see if your question is here. Also, you can contact us at any time by calling 410-653-2000 ext.773 or by emailing us at order@sevenmilemarket.com [/accordion] [accordion title=”Is there a delivery charge?“] Yes. For email or online orders there is a $10 delivery fee for orders below $100 and a $5 delivery fee for orders above $100. For phone orders there is a $12 delivery fee for orders below $100 and a $7 delivery fee for orders above $100. If you live outside the Baltimore Eruv, an additional fee may apply. Ask about exceptions. [/accordion] [accordion title=”Is there same day delivery?“] Monday through Friday orders must be placed by 6 PM the previous night for delivery the next day. Orders will not be accepted past this time![/accordion] [accordion title=”If I am unhappy with a product can it be returned?“] Yes. You may bring back an item within seven days of delivery to receive a store credit. We will not come to your house to pick up any items you want to return.[/accordion] [accordion title=”When will my order be delivered?“] You will be asked to choose 11-2 or 2-6 for Monday-Thursday. All Friday orders go out as soon as possible; as close to 9-12 as we can! Yeshiva Lane orders will go out Wednesday between 11 and 2 and Thursday between 2 and 6. Offices and schools will go out Monday and Tuesday only. There will be an additional $3 charge for all other delivery days and times.[/accordion] [accordion title=”Can I order produce?“] Yes. The only item we do not deliver is flowers.[/accordion] [accordion title=”Is there a minimum order amount?“] No. Orders below $100 will be a $10 fee and orders over $100 will be a $5 fee. [/accordion] [accordion title=”Will you do a delivery at a specified time?“]Our typical delivery hours are Monday-Thursday between 11 AM-6 PM and Fridays between 9 AM and 12 PM. We will try to accommodate you to the best of our ability during those hours. If other times are needed please do not hesitate to ask and we will do our best to accommodate you.[/accordion] [accordion title=”How do I pay for my order?“]When placing your order you will need to give us your credit card information and you will be charged prior to delivery. We do not accept checks, cash, wic, food stamps, or any other form of payment.[/accordion] [accordion title=”If I order 1 pound of meat, will I receive 1 pound of meat?“]Since meat is prepackaged, we cannot guarantee exact weight amounts. We will try to give you within a ¼ of a pound of what you ask for.[/accordion] [accordion title=”Is my information given confidential?“]Yes. We only use the information you provide us to fill your order and receive payment. Only the personnel who are involved with this service will have this information.[/accordion] [accordion title=”What happens if an item is out of stock?“]When you place an order, tell us if you would like to substitute an item for a similar item or skip that item. If an item is out of stock and we cannot contact you or you do not specify a substitute style, we will not provide a substitute item and the customer will not be charged. Know that you may return a substituted item to the store within seven days of delivery to receive store credit.[/accordion] [accordion title=”Do you deliver to businesses?“]Yes! As long as you are within the Baltimore Eruv and you order a minimum of $50 we will deliver to you. Just remember, someone must be present to receive the delivery.[/accordion] [/accordions]