CUSTOMER SATISFACTION SURVEY
1. Do you feel that the service provided is professional? (0-Not at all Professional and 10-Extremely Professional)
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Additional Comments:
2. How convenient is this service to use? (0-Not at all Professional and 10-Extremely Professional)
3. How well do you feel that our service understands your needs? (0-Not at all Professional and 10-Extremely Professional)
4. Compared to our competitors, how would you qualify our service? (0-Not at all Professional and 10-Extremely Professional)
5. How responsive have we been to your questions or concerns about our service? (0-Not at all Professional and 10-Extremely Professional)
6. Are you satisfied with the employees of this service? (0-Not at all Professional and 10-Extremely Professional)
7. Do you like our service? (0-Not at all Professional and 10-Extremely Professional)
8. How well did our customer service representative answer your questions or solve your problems? (0-Not at all Professional and 10-Extremely Professional)
9. Keeping all the above in mind how likely is it that you would recommend this service to a friend or colleague? (0-Not at all Professional and 10-Extremely Professional)
10. What did you like about this service? What did you dislike? If you could change anything about this service what would it be? PLEASE PRINT
Last Delivery Date: e.g. 2013-04-08
(Optional) Name: